The maximum delay for a refund to a credit card is 10 working days, while to a bank account via bank transfer the refund can take up to 5 working days, depending on the specific payment method used. You may wish to contact your bank or card issuer to check that everything if there is an issue. In the meantime, you could attempt to make another deposit via our multiple deposit methods.
My deposit was declined. When will I receive the funds back?
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