When this payment status appears, please check whether the deposit amount has been debited from the sender account. If yes, please send a confirmation of the transaction to global@admiralmarkets.com, where a member of our support team will be happy to assist. If the amount hasn't been debited from your account, please contact your bank or payment provider to clarify that there are no restrictions on their side in terms of processing international payments online.

Did this answer your question?